RESOLVED: Errors on starting a new subscription

[E-junkie_Guru]

There appears to be some glitch resulting in a PayPal error page when our clients attempt to start a new subscription payment plan for E-junkie. We have reported this issue to PayPal MTS, so they can investigate and fix the issue at their end.

If you are encountering this error, please wait to start your subscription until we post an update here confirming that the issue has been resolved.

We allow a 20-day grace period after missing an expected monthly payment, or after the end of our free trial period, during which you can still (re)start payments without risking any lapse in service. If you're at the end of your grace period and unable to start payments due to this error, just contact us to have your grace period restarted.

[E-junkie_Guru]

This issue now appears to be resolved, though PayPal MTS hasn't confirmed this in followup to our ticket with them about it yet.

Our own tests of the Subscribe buttons in the E-junkie Dashboard now appear to start a new subscription successfully again, without any PayPal error pages like we and affected clients were seeing over the past couple days, so we infer PayPal has now fixed the issue at their end.

If you were trying to (re)start your E-junkie subscription recently but running into those errors, please try again now, and let us know if you still encounter any problems.