jag
Sep '13

I am trying to get a link to work--digital files are on my web server.



this is the error msg I get when I try to download the test link:



This file is served directly by the seller. At this moment seller's server has failed to respond. Please try again later. You can contact the seller at martii@divinelydirected.com

download error



Any suggestions??



I am new to this....and would so appreciate some expert help!

  • created

    Sep '13

  • last reply

    Sep '13
  • 1

    reply

  • 1.3k

    views

  • 2

    users

E-junkie_GuruWebmaster & Support Guru
Sep '13

That indicates the product's settings have an inaccessible Remote Product File URL. I think I spotted the problem product in your account; try removing the "LightBodytest.html/" part from that product's Remote Product File URL.